Privacy Policy

Last updated: December 21, 2025

Hartley (“Hartley,” “we,” “us,” or “our”) operates the website www.hartleybags.com (the “Site”).
This Privacy Policy explains how Minish LLC, a limited liability company organized under the laws of the United States (State of New Mexico), operating under the brand name Hartley, collects, uses, stores, discloses, and protects personal information obtained through the Site.

By accessing, browsing, or using the Site, or by providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to the Site
  • Customers who make purchases through the Site
  • Individuals who contact us or interact with our communications

It does not apply to third-party websites, platforms, or services that may be linked from our Site.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Create a customer account
  • Place an order
  • Subscribe to email communications
  • Contact customer support
  • Participate in promotions or surveys

This information may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction details
  • Customer service correspondence

We do not directly store complete payment card numbers or sensitive financial data.

2.2 Payment Information

All payments made through the Site are processed securely by third-party payment service providers, including Stripe and PayPal.

These providers collect and process payment information in accordance with their own privacy and security policies. Hartley does not have access to full payment card details.

2.3 Information Automatically Collected

When you visit or interact with the Site, certain information is collected automatically, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Time zone and general location
  • Pages viewed, links clicked, and interaction data
  • Referring URLs and search terms

This information is collected through cookies, pixels, log files, and similar technologies.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Enable core Site functionality
  • Remember user preferences
  • Analyze traffic and performance
  • Improve user experience
  • Measure marketing effectiveness

You may manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain features or functionality of the Site.

4. How We Use Personal Information

We use personal information for legitimate business purposes, including to:

  • Process and fulfill orders
  • Manage customer accounts
  • Process payments and prevent fraud
  • Communicate regarding orders, inquiries, or support requests
  • Improve Site functionality and performance
  • Analyze usage trends and customer behavior
  • Conduct marketing and promotional activities (where permitted)
  • Comply with legal and regulatory obligations

5. Marketing Communications

If you opt in to receive marketing communications, we may send you emails about products, updates, or promotions.

You may opt out of marketing emails at any time by:

  • Clicking the “unsubscribe” link in any email
  • Contacting us directly

Transactional or service-related communications may still be sent when necessary.

6. Analytics and Advertising Partners

We use third-party analytics and advertising tools to better understand how users interact with the Site and to improve our marketing efforts.

These partners may collect information about your interactions over time and across different websites, subject to their own privacy policies.

We do not control how third parties manage their data, but we select reputable service providers consistent with industry standards.

7. Sharing of Personal Information

We may share personal information with trusted third parties, including:

  • Payment processors
  • Shipping and logistics providers
  • Analytics and marketing service providers
  • Customer support and IT service providers

We may also disclose personal information:

  • To comply with applicable laws or legal processes
  • To respond to lawful requests from authorities
  • To protect our rights, property, or safety, or that of others

We do not sell personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Maintain accurate business and financial records
  • Comply with legal, tax, and regulatory requirements
  • Resolve disputes and enforce agreements

When personal information is no longer required, it is securely deleted or anonymized.

9. International Data Transfers

Your information may be transferred to, processed, and stored on servers located outside your state or country of residence, including within the United States.

By using the Site, you acknowledge that such transfers may occur. We take reasonable steps to ensure that personal information is handled securely and in accordance with this Privacy Policy.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is entirely secure. Accordingly, we cannot guarantee absolute security.

11. Do Not Track Signals

Some browsers transmit “Do Not Track” signals.
At this time, the Site does not respond to Do Not Track signals due to the absence of a consistent industry standard.

12. Your Privacy Rights (California Residents)

If you are a resident of California, you may have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected
  • The right to request access to your personal information
  • The right to request deletion of your personal information
  • The right to opt out of the sale of personal information

Hartley does not sell personal information.

Requests may be submitted by contacting us using the information below. We may require verification of identity before processing a request.

13. Children’s Privacy

The Site is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

14. Third-Party Links

The Site may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of such third parties, and this Privacy Policy does not apply to them.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes constitutes acceptance of the revised Privacy Policy.

16. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Minish LLC
Operating as Hartley
Email: support@hartley.com
Website: www.hartleybags.com

17. Governing Law

This Privacy Policy is governed by the laws of the United States and the State of New Mexico, without regard to conflict of law principles.